TRUST & SAFETY

How we think about
skydiving safety.

Skydiving is not risk-free. It is a regulated, instructor-graded sport with a well-understood safety record — tandem fatality rate around 0.2 per 100,000 jumps in published USPA data. Skydive In Asia's job is to be honest about what we verify, what we don't, and where the line sits.

01 · VERIFIED

Verified Operator standard.

Before a dropzone appears on Skydive In Asia, six checks must pass. USPA or FASI affiliation; aircraft maintenance logs reviewed against the manufacturer's schedule; instructor currency cross-checked against governing-body records; twelve months of manifest cadence; an on-site visit by an SIA team member; and a written attestation from the operator's chief instructor.

We re-audit every 90 days. If a Verified shield is shown next to an operator name, that operator is currently within compliance. Operators who lapse are de-listed within 24 hours.

We do not accept payment for verification or for placement on the platform. The verification standard is the same for every operator regardless of revenue contribution.
02 · PAYMENT

Stripe Connect, end-to-end.

All payments are processed by Stripe through Stripe Connect destination charges. Card details are tokenised client-side by Stripe Elements and never reach Skydive In Asia's servers. We are PCI-DSS SAQ A compliant — the lightest PCI scope possible — because we do not handle card data.

Operator payouts run through Stripe Connect Express — instant or daily depending on operator preference, in their local currency. Platform fees are settled between Skydive In Asia and the operator, never surcharged to the customer. Skydive In Asia adds no booking fee of its own \u2014 the price comes straight from the operator.

03 · INSURANCE

Insurance posture.

Skydive In Asia does not provide third-party insurance to jumpers. Each verified operator carries their own commercial liability cover; the level varies by jurisdiction and is disclosed on the dropzone detail page where the operator has shared the figure.

Personal travel insurance with adventure-sports coverage is strongly recommended. SIA can introduce — but does not resell — providers including World Nomads, SafetyWing and TravelGuard. We earn no commission from these introductions.

04 · BRIEFING

What's briefed on the day.

On the day, you'll receive a fifteen-minute briefing before you board. The briefing covers: harness fitting and the body-position rules for exit, freefall and landing; the canopy ride and how the tandem master steers; emergency procedures including the reserve handle; and what to do if the wind shifts and the landing zone changes.

You'll sign a USPA-standard liability waiver. If you have questions about the waiver before paying, contact us — we'll share the full text in advance.

05 · DATA

Data privacy posture.

Skydive In Asia is registered in Hong Kong. We operate under the Personal Data (Privacy) Ordinance and, for EU customers, the General Data Protection Regulation. Both regimes are enforced through a single privacy policy.

What we collect: contact details, jumper information required by the dropzone (name, weight, date of birth), payment metadata from Stripe (never card data), and the IP and user-agent of your session. What we never sell: any of it. What we share with the operator: only what they need to manifest you for the jump.

06 · INCIDENT

Reporting + escalation.

If an incident occurs at a verified dropzone, the operator's local protocol governs response. Skydive In Asia is notified within 24 hours through our incident-reporting channel. Where the incident triggers our review threshold, we suspend the operator from the platform pending audit.

If you have a concern about an operator on the platform, contact support@skydiveinasia.com. We acknowledge within 24 hours. All reports are reviewed by the Skydive In Asia operations team.