Privacy Policy

This Privacy Policy explains how Skydive In Asia (“we”, “our”, or “the Platform”) collects, uses, and protects personal information when you use our website and services.

By using SkydiveInAsia.com, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We collect information that you provide directly when using the Platform, including:

• name
• email address
• phone number
• account login details
• booking information
• payment information

Payment details are processed securely through third-party payment providers, such as Stripe. Skydive In Asia does not store full credit card information.

We may also collect information automatically when you use the website, including:

• IP address
• device and browser information
• pages visited
• referral sources
• cookies and analytics data

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2. How We Use Your Information

We use collected information to:

• process and manage bookings
• communicate with you regarding your booking or account
• connect you with skydiving operators fulfilling your experience
• provide customer support
• improve the functionality and performance of the Platform
• prevent fraud or misuse of the service
• comply with legal obligations

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3. Sharing of Information

To fulfil bookings made through the Platform, we may share relevant information with the dropzone operator responsible for providing the skydiving experience.

This may include:

• your name
• contact information
• booking details

We may also share information with trusted service providers necessary to operate the Platform, including:

• payment processors (e.g. Stripe)
• hosting providers
• analytics services
• email communication providers

We do not sell personal data to third parties.

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4. Payment Processing

Payments on Skydive In Asia are processed through Stripe Connect or other secure payment providers.

These payment providers handle payment data according to their own privacy and security policies.

Skydive In Asia does not store full credit card numbers.

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and understand how visitors use our website.

Cookies may be used to:

• maintain login sessions
• analyze website traffic
• improve site functionality
• remember user preferences

You can control cookie settings through your browser.

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6. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no online platform can guarantee absolute security.

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7. Data Retention

We retain personal information only for as long as necessary to:

• provide our services
• maintain booking records
• comply with legal obligations
• resolve disputes

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8. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• access the data we hold about you
• request corrections
• request deletion of your personal data

Requests may be submitted by contacting us at:

privacy@skydiveinasia.com

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9. International Users

Skydive In Asia operates globally and users may access the Platform from different countries.

By using the Platform, you consent to the processing and storage of your data in jurisdictions where our servers or service providers operate.

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10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

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11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to the Platform or legal requirements.

Updated versions will be posted on this page with the revised date.

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12. Third-Party Processors

To deliver the Platform, we rely on the following third-party processors. Each handles only the data necessary for its purpose, under its own privacy and security policies.

• Stripe Payments Europe Ltd. — payment processing, billing, payouts (full card data never reaches our servers). https://stripe.com/privacy

• Supabase, Inc. — backend hosting: database, authentication, and file storage. Data resides in the Mumbai (ap-south-1) region. https://supabase.com/privacy

• Vercel, Inc. — web hosting plus cookieless Web Analytics and Speed Insights for performance monitoring. https://vercel.com/legal/privacy-policy

• Sentry (Functional Software, Inc.) — error tracking and performance traces. Session replays are sampled at 1% baseline and 100% when an error occurs, with form input and text masked by default. https://sentry.io/privacy/

• PostHog (EU region, Frankfurt) — product analytics and booking-funnel events. We run PostHog in cookieless mode: no persistent identifier is stored on your device, no cookies are set. UTM parameters captured at landing are kept in your browser's sessionStorage for the duration of a single tab. https://posthog.com/privacy

• Resend, Inc. — transactional email delivery (booking confirmations, account messages). https://resend.com/legal/privacy-policy

• Twilio Inc. — optional WhatsApp messaging, used only where dropzone partners have enabled it for booking notifications. https://www.twilio.com/legal/privacy

We do not use Google Analytics, Meta Pixel, TikTok Pixel, or other advertising-related trackers. We do not run third-party advertising on the Platform.

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13. Contact

For privacy-related inquiries, please contact:

privacy@skydiveinasia.com

Last updated: May 2026